The training covers several fields of activities. The first and most important one is the operational training on the instruments for cases in which our personnel is not present permanently at the well site.
The training for the personnel of our customers is realized at customers or in our premises.
Theoretical lessons and practical exercises take place.
After that during first installation, a revision of the subjects is performed.
Finally our specialists visit from time to time the wells and complete the training during the first one or two years of operation.
The next field of training is related to the technical and maintenance performance. Specialists from our customers, if desired, are trained in similar steps as mentioned above. In addition we provide these engineers all technical literature needed. This includes even the internal structure of integrated circuits, if desired.
In case of sales of equipment or rental without personnel we take care on the first installation at the site of our customer.
Our engineers complete all mounting of sensors, connection of cables and final testing and calibrating of all devices. Finally everything is handed over to our customers.
The most important factor of a sales agreement is the after sales service of a supplier.
A good service after the end of the warranty period defines the life time and the effective- ness of any technical product.
RoLog-Services guarantees a minimum spare parts supply of 10 years and a technical support for his products.
Many of RoLog's customers make use of such services even more than 20 years after the sale took place.
Whenever the customer needs additional operational information, our team is prepared to support the well site geologists and rig site engineers by seminars and on the job training or additional training in our laboratories.
